Finding you exceptional customer success talent in just 4 weeks
Without you having to filter through 100s of irrelevant or unqualified candidates.
Trusted by fast-growth SaaS brands
Find exceptional talent
Grow your Customer Success Team in less time with less hassle.
Find your dream career
Let's make your customer success career a success.
Supporting you with
Customer Onboarding
Onboarding teams are key in building the foundation for customer trust, interaction, and loyalty in the crucial post-sales phase. They set the tone for the ongoing relationship, with effective onboarding reducing customer turnover and boosting product engagement. This phase is vital in defining the partnership's nature, paving the way for a successful, long-term customer journey.
Roles we've Filled:
Customer Success
Customer success roles, often misperceived as merely client hand-holders, are in fact crucial for driving revenue and business growth. Top-tier professionals in this field use strategic insight and proactive tactics to reduce customer turnover, identify upselling opportunities, and build lasting relationships. Their significant contribution is pivotal in guiding the customer journey and securing ongoing business success.
Roles we've Filled:
Customer Operations
Operations are the backbone of a Customer Success team, essential for its overall success. A team of data-focused and analytical individuals is key, not just for gathering data, but for transforming it into actionable strategies. The right hiring choices in customer operations ensure a blend of analytical and operational skills, turning data understanding into effective insights and strategies for your Customer Success team's success.
Roles we've Filled:
Customer Support
Everyone needs a little support, so having the best customer support talent in your corner is a must. Swiftly resolving customer issues enhances the customer experience and drives satisfaction and loyalty, ultimately contributing to revenue growth and retention. We know how to spot the best support agents. They are the ones that not only identify the risk of churn but also expansion opportunities when they are speaking to the customer.
Roles we've Filled:
Without the right people, your customers are at risk of churning.
That’s an expensive fact!
We don’t just send you a list of candidates. We carefully source, screen and qualify 3-5 candidates who are excited and ready to work for your business.
Stop wasting your time with job ads and gathering 400 CVs. Candidates don’t want to be one of many and you don’t have time to read through them. Let us take it off your hands to so you can focus on what really matters to you!
That unicorn you wanted yesterday is out there. You just need the right recruitment partner to access them.
Don't take our word for it
The team at ABR are of a different Class.
Nick - VP or Customer Success (HR Tech)
Personable, studious & meticulous in his research of finding the right candidates to fit roles.
Gordon - Global VP or Customer Success (E-commerce Tech)
After a very thorough interview process I was delighted to be in a position to offer the first candidate he submitted.
Steve - Head of Customer Success (Legal Tech)
We were really impressed with the speed of the process and the quality of the service we received.
Seb - Head of Customer Success (SaaS)
Has shown what great looks like when recruiting for top talent.
Alexia - VP of Customer Success (Educational Tech)
It’s not often I use this term but Luke is elite when it comes to relationship management within recruitment.
Will - Global Director of Customer Success (Marketing Tech)
For once it was refreshing to work with an agency with integrity.
Paul - COO (Financial Tech)