If you’re hiring in Customer Success right now, this episode is worth your time.
We sat down with Stijn Smet, Head of Customer Success at Whale.io, to unpack what’s really happening in the CS hiring market — why roles attract huge volume, why strong candidates still get missed, and what “good” looks like when you strip away the noise.
It’s a practical conversation grounded in day-to-day reality, not theory. The focus is on how Customer Success teams and leaders can create more clarity, hire more effectively, and build roles that actually connect to outcomes.
Listen to the full episode on Spotify.
Looking to hire smarter or land your next Customer Success role? Contact ABR Talent.
