The end of the year creates a pause that most of the calendar doesn’t allow. Hiring slows. Pipelines soften. Meetings disappear. And for the first time in months, there’s space to think rather than react. For people building SaaS teams, and for those quietly considering their next move, this is often when the most important decisions start to form. Not in January. Now.
The holiday season isn’t about doing more. It’s about seeing more clearly. And one of the simplest ways to do that is by listening to how other people have navigated the same challenges you’re facing.
That’s where Doing It For Retention fits in.
Conversations Worth Your Time
If you dip into the series over the break, certain themes naturally resonate at this time of year. Episodes that explore the journey from frontline roles into leadership, the reality of breaking into the C-suite, and the future shape of Customer Success tend to land differently when you’re not under immediate pressure.
The discussions around AI and CS Ops are also particularly relevant right now. Not because they predict the future, but because they explain how teams are making sense of it in real time, without pretending they have all the answers.
You can watch the full Doing It For Retention series on YouTube or listen on Spotify.
