by Luke Bartram | Feb 16, 2026 | Expert Insights, Free Resources
Most SaaS founders know their Net Revenue Retention should be above 100%. Far fewer can articulate exactly why theirs isn’t. We’ve analysed recent research that spans 98 B2B SaaS companies and over 1,000 Customer Success teams to answer a fundamental...
by Luke Bartram | Jan 6, 2026 | Free Resources, Hiring Tips
You’ve spent weeks sourcing, interviewing, and securing your next hire. Offers are signed. It feels like the hard part is over. However, most hiring failures happen in the first 90 days. Not because you hired the wrong person. But because expectations, motivations,...
