by Luke Bartram | May 8, 2025 | CS Insights, LinkedIn Posts
We’re excited to announce the launch of our brand-new podcast, Doing It For Retention – the show that interviews Customer Success and Revenue leaders, all in the name of (you guessed it)… retention! We spend our days speaking to CS talent, and too often...
by Luke Bartram | May 8, 2024 | CS Insights, LinkedIn Posts
Just a short newsletter from me this month due a pending break away to sunnier climes. I was on my daily morning walk this morning in the beautiful English countryside and I was thinking about why some CS Teams are more successful than others, for me it comes down to...
by Luke Bartram | May 7, 2024 | Job Hunting Tips
The field of Customer Success is dynamic and ever-evolving. Over the past three years, we’ve witnessed significant shifts in the landscape, particularly during the COVID-19 pandemic. The economic challenges brought on by the pandemic have emphasized the...
