I know I know.. Deep question for a Wednesday 🤯.. It was either that and a picture of a camel.....
Whenever I interview leaders in #customersuccess it's a question I always ask. Why? Perspective....
Customer Success roles are growing in popularity as businesses shift to focus on not only gaining new customers but retaining ...
There are many metrics that businesses and Customer Success professionals use to measure the success of their projects....
Your customer success structure refers to the processes your CS professionals work to....
Over the past three years, we've witnessed significant shifts in the landscape, particularly during the COVID-19 pandemic....
