CS Insights

LinkedIn Posts

🎙 Podcast: ‘Doing It For Retention’ – James Lawson joins the team!

Time to super-charge our podcast content by welcoming a legend to the DIFR team! - James Lawson....

CS Insights

LinkedIn Posts

🎙 Podcast Launch: Doing It For Retention 🚀

At ABR, we spend our lives interviewing Customer Success & Revenue specialists.. We figured, why not bring that to YOU! ...

Job Hunting Tips

LinkedIn Posts

If you’re a #CSM (#customersuccessmanager) on the hunt for a new role..

Quick question.. What's your #ICP? As in, your "Ideal COMPANY profile".. I know I know, you're thinking, it's Ideal Customer ...

Job Hunting Tips

LinkedIn Posts

DON’T STOP APPLYING FOR JOBS WITH 400+ APPLICANTS

Job seekers are demoralised right now.. Can you blame them!?...

Job Hunting Tips

LinkedIn Posts

OPTIMISE YOUR #CV TO CAPTURE THE ATTENTION OF #HIRING MANAGERS

See our chat with Marija Skobe-Pilley, Co-Founder at Fractional SaaS on CS and optimising your CV...

CS Insights

LinkedIn Posts

Are Customer Success Managers solely responsible for #churn!?

I know I know.. Deep question for a Wednesday 🤯.. It was either that and a picture of a camel.....