by Luke Bartram | Oct 30, 2025 | Hiring Tips, Job Hunting Tips
…and What Candidates Keep Getting Wrong The world of Customer Success (CS) has never been more visible, or more misunderstood. Once a niche function, CS is now front and centre in SaaS growth strategies, yet the hiring landscape has become increasingly complex for...
by Luke Bartram | May 7, 2024 | Job Hunting Tips
The field of Customer Success is dynamic and ever-evolving. Over the past three years, we’ve witnessed significant shifts in the landscape, particularly during the COVID-19 pandemic. The economic challenges brought on by the pandemic have emphasized the...
by Reece | Jan 9, 2024 | Job Hunting Tips, LinkedIn Posts
Bear with me on this.. In your current or prior Customer Success role, customers who were a strong ICP (Ideal Customer) were far easier to engage & retain, right!? Less of a sales task and more of success partnership. You can’t win them all, but a successful...
by Reece | Jan 9, 2024 | Job Hunting Tips, LinkedIn Posts
There appears to be more live roles dropping, especially in #customersuccess however the sheer volume of applicants is actually preventing people from even trying.. “50+applicantions and not 1 interview”.. There is no silver bullet right now.. 🎯 But DO NOT...
by Reece | Jan 9, 2024 | Job Hunting Tips, LinkedIn Posts
Check out a snippet from the CS celebrity that is Marija Skobe-Pilley ⭐ in the post below. View LinkedIn Post Key takeaways: 💡You’ve got 5-7 seconds to grab their attention 💡Use your CV summary as an elevator pitch 💡Back up what you say with evidence!...
by Reece | Jan 9, 2024 | Job Hunting Tips
List of Tips (Overview) Consider your surroundings Dress appropriately Test your phone/computer Check your connection Look into the camera to make virtual eye contact Wait before you answer Speak slowly and clearly Interview Prep/Setup Unlike most other interviews, it...
