by Luke Bartram | May 15, 2025 | CS Insights, LinkedIn Posts
Please join us in welcoming James Lawson to Doing it for Retention. James and ABR have been working successfully on a number projects over the past 2 years. For us, this was a no-brainer.. For James, it took some convincing.. And a £7.99 pack of bugs (Watch episode...
by Luke Bartram | May 8, 2025 | CS Insights, LinkedIn Posts
We’re excited to announce the launch of our brand-new podcast, Doing It For Retention – the show that interviews Customer Success and Revenue leaders, all in the name of (you guessed it)… retention! We spend our days speaking to CS talent, and too often...
by Luke Bartram | May 8, 2024 | CS Insights, LinkedIn Posts
Just a short newsletter from me this month due a pending break away to sunnier climes. I was on my daily morning walk this morning in the beautiful English countryside and I was thinking about why some CS Teams are more successful than others, for me it comes down to...
by Reece | Jan 9, 2024 | Job Hunting Tips, LinkedIn Posts
Bear with me on this.. In your current or prior Customer Success role, customers who were a strong ICP (Ideal Customer) were far easier to engage & retain, right!? Less of a sales task and more of success partnership. You can’t win them all, but a successful...
by Reece | Jan 9, 2024 | Job Hunting Tips, LinkedIn Posts
There appears to be more live roles dropping, especially in #customersuccess however the sheer volume of applicants is actually preventing people from even trying.. “50+applicantions and not 1 interview”.. There is no silver bullet right now.. 🎯 But DO NOT...
by Reece | Jan 9, 2024 | Job Hunting Tips, LinkedIn Posts
Check out a snippet from the CS celebrity that is Marija Skobe-Pilley ⭐ in the post below. View LinkedIn Post Key takeaways: 💡You’ve got 5-7 seconds to grab their attention 💡Use your CV summary as an elevator pitch 💡Back up what you say with evidence!...
